Amazon hiring Digital Content Associate

Amazon hiring Digital Content Associate

Organization Name:

Amazon

Amazon hiring Digital Content Associate

Posted on: Mar 25th, 2022

About Amazon hiring Digital Content Associate:

Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Meta, and Microsoft. Jeff Bezos founded Amazon from his garage in Bellevue, Washington, on July 5, 1994. It started as an online marketplace for books but expanded to sell electronics, software, video games, apparel, furniture, food, toys, and jewelry. … Amazon is the largest Internet company by revenue in the world. Amazon concentrates on making millions of global customers happy with affordable prices, free shipping, a broad range of products, on-time delivery, and great customer support. … Done properly, social media channels can help your retail business address consumer concerns and increase customer loyalty. Bezos selected the name by looking through a dictionary; he settled on “Amazon” because it was a place that was “exotic and different”, just as he had envisioned for his Internet enterprise.Amazon.com, online retailer, manufacturer of electronic book readers, and Web services provider that became the iconic example of electronic commerce. Its headquarters are in Seattle, Washington. Here’s how the e-commerce giant got its name. Amazon was incorporated on July 5, 1995. The company was originally called “Cadabra,” as in “abracadabra,” according to Brad Stone’s book “The Everything Store”.What makes Amazon unique is that the company has never been content to “stay in its lane.” The company began as an online retailer and is now a (perhaps the) powerhouse in cloud computing operations. … None of Amazon’s offerings have diluted the company’s overall quality or made it weaker.

Amazon hiring Digital Content Associate Designation:

Digital Content Associate

Amazon hiring Digital Content Associate Responsibilities:

The primary responsibility of the role is to perform marketing operations to improve the visibility of the content

The role will require the candidate to quickly understand the marketing tools and operation workflow tools

Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up content

The candidate has to follow the editing SOP to spot/catch errors in the content

The candidate needs to perform a content quality check to qualify the user experience for content viewing (flow and format quality)

The candidate will need to use software tools for quality audit, content editing, and data capture

The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age), and delivery/latency SLA

The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team, and personal goals

The candidate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process

The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information, and escalate when needed

The role is an individual contributor role

The role requires a graduate degree with exposure to MS office and comfort with numbers.In addition, the associate should have attention to detail, good communication skills, and a professional demeanor

Requirements and Skills:

Completed under graduation (UG) in any stream

Analytical knowledge to solve basic mathematical and logical problems

Knowledge of Excel (Basic excel knowledge and logic)

Ability to communicate effectively (Read, Write, Speak in English)

Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes

Self-starter, good team player Strong attention to detail in editing content and deep dive and identifying root causes of issues

Good at problem-solving, data analysis, and troubleshooting issues related to content editing

Good interpersonal skills to manage ongoing relationships with the software teams and interoperations teams

Working knowledge of XML standards would be an added advantage. Knowledge of or experience in the Publishing industry is a big plus

Should be able to write SQL queries

Knowledge of python/selenium to perform basic automation of repetitive tasks